To start the return process for your order, please enter your email address and the order number below.
How do I return?
- Enter your order number and email address, follow the instructions and select the items you want to return
- You will get an email with a CollectPlus returns label which you can either print at home or in store using the barcode
- Returns labels are charged at £2.50, this will be deducted from your refund
- Alternatively, if you would like to arrange your own returns postage please contact us at email@example.com
Are there any charges for return?
- Return postage costs £2.50, this will be deducted from your refund
- Any original delivery charges paid are non-refundable
How soon will I get my refund?
- Your refund will then be processed, and a credit will automatically be applied original method of payment, within 5 working days.